Provides offers for transport and promotes services offered by the Railways of FBiH as the organizer of transportation on daily basis;

Cooperates with users in domestic and foreign traffic, providing all necessary information in connection with transport and contracting of transport on timely basis;

Prepares and enters into contracts and accompanying protocols (annexes) on transportation with users of transport services (contracts on payment through central accounts with foreign shipping and forwarding companies, contracts on commercial terms and conditions of transportation and manner of payment, protocols, and annexes which accompany the already concluded contracts);

Carries out research of competing markets (road transportation), in order for the Railways of FBiH to be able to keep the current users of transport services and attract new ones, with better and cheaper services for railway transport;

Negotiates on all elements that can have a significant impact on contracting (needed capacities, transport price, manner and deadlines for payment, etc.);

Cooperates with all organizational sections, primarily with the transportation, operational, and financial sectors, with the aim of best possible organization of transportation and financial position of the enterprise;

Continuously holds meetings, negotiates, and invests effort at preparing all necessary elements for making and signing of contracts for transportation;

Provides offers for transport in combined traffic (container transport) and enters into contracts on transport in combined traffic;

Prepares, adopts, and applies the Tariffs of Railways of FBiH for passenger and cargo transport;

Develops marketing approach for improvement and enhancement of quality of transportation services;

Plans an active relation to the market and users for the upcoming period.

Distance calculator (for determining the tariff distances) and DB (Germany) cargo tariff with the price list are used as the basis for preparation of offer for transportation in contracting transportation of goods on the lines of the Railways of FBiH.

Contracts on transportation are as a rule contracted in the form of annual contracts.

From time to time, single contracts are entered into with term of expiration upon finalization of transport of the contracted quantities and collection of payment for the performed transport service.

Price of transportation prices in inter-entity (domestic and international) are provided in line with DB Cargo tariff reduced by 50 percent and by commercial concession, all in accordance with the applicable Instruction on calculation of transportation costs of consignments in international traffic, Instruction Protocol no. 400/03, and Instruction on calculation of transportation costs of consignments in inter-entity traffic, Instruction Protocol no. 417/99. (Attachment no. 1).

Calculation of fees for ancillary services is carried out in accordance with Railways of FBiH tariff for transport of goods.

Competition in the transport services market and quantities of goods transported can also have an effect on reduction of the tariff price.

For all additional requests and information please send your e-mail to:

[email protected]

Companies representing the most important users of the services of the Railways of the Federation of Bosnia and Herzegovina are:

  • HOLD INA Sarajevo
  • KLAS Sarajevo
  • C.I.B.O.S. Ilijaš
  • GIKIL Lukavac
  • SISECAM Lukavac
  • ALUMINIJ Mostar
  • BIRAČ Zvornik

In addition, significant users are bauxite mines Citluk, Posušje, and Široki Brijeg.

Please note that single contracts with a term of expiration upon finalization of transport are made on daily basis with smaller users.